We find it very important to supply you with good products, should it happen that your product breaks down quickly you have to report this within 2 months by law. We will then look together at the cause of this and whether we should solve this, by means of a replacement product or a refund.
Always good warranty
We have 90 days always good guarantee, with this you can report it within 90 days of your purchase if you are not satisfied. We will offer a replacement or refund.
Nothing is more annoying than not being satisfied with something you paid for, we do our best to make sure that this happens as little as possible. If something does go wrong, please let us know at [email protected] so that we can work it out together.
If this does not work you can go for mediation via Stichting WebwinkelKeur: https://www.webwinkelkeur.nl/consument/geschil/.
Complaints can also be reported via the European ODR platform if the complaint is not already being dealt with elsewhere, this can be done via http://ec.europa.eu/odr.
We are convinced that mediation is often unnecessary; we like to offer an appropriate solution ourselves.